In this episode of Disruptive Minds Business Podcast, host Tevia Hoalst of TeKoda Accounting interviews Christina Garten, CEO and president of Christina's Complete Clean. Christina shares insights from her 20-year journey in the cleaning industry, starting with just one client at age 22 and growing into a seven-figure business.
Throughout the conversation, Christina highlights her innovative business strategies, including a technology-driven dispatch system that eliminates office visits for her team and her groundbreaking "Empowered Pay" model. This performance-based compensation system has revolutionized her business, allowing top performers to earn up to $38 per hour while significantly boosting employee satisfaction and retention!
Christina also discusses her strategic use of fractional leadership to scale efficiently, her transparent approach to customer feedback through the company's "Embrace the Suck" philosophy, and her commitment to excellence through staff technical certification.
Timestamps
00:54 Christina’s Business Journey
01:19 Innovative Business Practices
02:20 Fractional Leadership and AI
04:57 Empowered Pay Model
06:29 Balancing Efficiency and Quality
11:17 CEO's Daily Focus and KPIs
12:49 Financial Insights and Performance Metrics
19:00 Hiring and Training Best Practices
23:01 Future Plans and Expansion
25:44 Advice for Aspiring Entrepreneurs
29:27 Recharging and Work-Life Balance
Connect with Christina
Connect with Tevia:
LinkedIn: https://www.linkedin.com/in/tevia-hoalst/
Website: https://www.tekodaaccounting.com/tevia-hoalst/
LinkedIn (TeKoda Accounting): https://www.linkedin.com/company/tekoda-accounting/
Follow the podcast on LinkedIn!
https://www.linkedin.com/company/the-disruptive-minds-podcast-leaders-numbers-success/
Schedule a consultation with TeKoda Accounting today and discover how we can help optimize your financial strategy: https://www.tekodaaccounting.com/schedule-call/
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